Get The TEXT Outta Here!!

Why would your initial contact to someone for a cake be via TEXT MESSAGE?!??! Why would you ASSume that it's a cell phone. I say ASSume because theres no missed phone call so you didn't call first. I wonder if I can text a pizza shop to make an order.
Lets see how that would work:
My Text.....Hi, I'd like a pepperoni pizza and an order of 10 garlic knots, a 2 liter soda preferably Pepsi. I need this for tomorrow OKAY? Thanks!
Pizzerias Response: NONE!! Cause I can't text them!

Alright, maybe it is a cell phone, who's to say theres a text package on there? Maybe there's something wrong and the person can't get texts. Why would you in turn CALL asking "Hey, did you get my text last week?(true story) Ooohhh and lets not forget about the ones, who continuously send text messages and NEVER receive a response! Don't you think you should check in? Backwards? Quite possibly. Am I judging? Most definitely!

Look at it this way, 9x's out of 10 even if you have your bosses cell phone number, you wouldn't TEXT him to say "Hey, I'm going to be late" or "Hey, I have a hangover and can't come in". You're going to call and speak with someone or at least leave a voicemail. That's proper business procedure.
Ordering a cake is a business transaction and should be thought of in that way.
DONE....(grab your cell phone smash it up against the wall!)

What in the world?!?!?

Yeah, thats a common question that we bitter bakers have when dealing with some customers. And thats actually cleaning it up a bit. A lot of times we just SOH(shake our heads). Others, have "the stare". Listen, if you're discussing your cake order and the baker begins to give you a blank stare, that means "shut up and just stop talking". At that point, you have either lost us or confused the hell out of us. It in no way means that WE are lacking in intelligence and can't follow you, most times its YOU and we're trying to tune you out! Yes! Really! When you encounter the blank stare that means we've pretty much stop listening to you and we have now went into a random thought mode: "Hmmm...I wonder if my old job will take me back" or "If I smash this cupcake in her face, is that assault?" "Can I claim temporary insanity?" Just because you have an idea in your head it doesn't mean it should always be vocalized. Don't listen to the little voices in your head, a lot of times they only make sense to YOU.  "LISTEN TO THE VOICE OF THE PROFESSIONAL". Bottom line, if you've sat with someone and went back and forth on a design due to you "wanting to have it your way" for an hour or so and you're told "awww shucks, I'm sorry but I didn't realize I'm booked for that day".
You can only blame yourself for NOT SHUTTING UP. You have pushed the Bitter Baker to the point of saying :"WHAT IN THE WORLD..........!?!?!? (Drop rolling pin, exit stage left)